BOSS THINKS WORKSHOP IS A GOOD IDEA – but employee doesn’t like it

Service Provider asks: What can I say to convince my boss that a ‘Customer Service’ workshop is a waste of time? I provide excellent customer service – but he decided I need a workshop because of one complaint, and he won’t even tell me who… Read More→

KEEP BUILDING YOUR RESUMÉ – New learning shows your desire to succeed

To continue your knowledge growth and prepare for opportunities, it’s wise to have a recent educational entry on your resumé. Your original degrees and professional certifications need to be updated and validated by current learning achievements. An employer should see regular progress that demonstrates skill… Read More→